Custom AI agents
Agents that understand context, use your tools, make bounded decisions, and hand off to a human when needed.
Automation built around your business
If it repeats,it can run itself.
I build custom AI agents and automation systems that connect your apps, move data, handle conversations, and keep operations running without the daily busywork.
No platform lock-inHuman guardrailsBuilt for real operations
System healthy
LIVE WORKFLOW
TRIGGER
New lead arrives
AI DECISION
Qualify & extract
UPDATE
CRM + pipeline
ACTION
Reply + notify team
4steps
1human fallback
0manual handoffs
Connecting the tools your business already runs on
WhatsAppShopifyGmailGoogle SheetsCRMsCalendarsAPIsAI models
What I automate
Bring me the messy workflow.
No one-size-fits-all package. I study the process, find the repetitive decisions and handoffs, then build the right system around them.
n8n workflows
Multi-step automations with logic, retries, alerts, approvals, and clean error handling.
WhatsApp & chat
Lead capture, support routing, booking, follow-ups, and status updates across customer channels.
Ecommerce operations
Order routing, catalog updates, review flows, inventory alerts, customer messaging, and reporting.
Document intelligence
Extract, validate, classify, and route information from invoices, forms, PDFs, and email attachments.
APIs & custom integrations
Connect the tools you already use—even when there is no ready-made connector.
The difference
Automation should remove friction—not create another system to babysit.
A good automation is quiet, observable, and clear about when it needs a person.
Less copy-paste
Data moves between tools without repeated manual entry.
Faster response
Customers and teams get the right next step without waiting.
Human control
Approvals and fallbacks stay in the flow where judgment matters.
Clean handoffs
Every action reaches the right person, record, and channel.
Built systems
Real workflows, shown as systems.
These examples show how a business trigger becomes a reliable operational outcome—not just a flashy chatbot demo.
CONVERSATIONAL AUTOMATION
WhatsApp Reservation Bot
Understands booking requests, checks availability, confirms the slot, and keeps a human path open for exceptions.
Message → decision → calendar → confirmation
DOCUMENT OPERATIONS
AI Invoice Processor
Reads invoice files, extracts structured fields, logs clean data, and alerts the right person when action is needed.
PDF → AI extraction → sheet → notification
INBOX INTELLIGENCE
Gmail Smart Automation
Classifies incoming mail, captures important details, saves attachments, and prepares the next step automatically.
Email → classify → route → record
Featured work
A live D2C operations concept built to show the full product direction.
Not a fabricated client result. This is a HayaTech demonstration system using synthetic data to show how ecommerce operations can be unified into one actionable command center.
Concept / demonstration system
D2C Ops Command Center
One workspace for revenue health, orders at risk, inventory pressure, returns, channel mix, smart alerts, and an AI-ready daily management brief.
EcommerceOperations dashboardSmart alertsAI-ready
How it gets built
From “this wastes hours” to a system that runs.
The process stays practical, transparent, and focused on how your team will use the automation after launch.
Map the real workflow
We identify triggers, decisions, edge cases, systems, and the points where a person should remain in control.
Design the automation
I turn the process into a clear system architecture with data flow, guardrails, fallbacks, and success criteria.
Build & pressure-test
The system is built, tested against real scenarios, and hardened with validation, retries, logs, and alerts.
Launch with clarity
You get a working system, documentation, and a straightforward understanding of how it runs and how to manage it.
Maaz Shaikh
Automation architect · HayaTech
Direct builder access
The person mapping your workflow is the person building it.
I'm Maaz, an automation builder based in Mumbai. HayaTech exists to turn repetitive business processes into dependable systems—without hiding the logic behind buzzwords or overcomplicating the solution.
Clear scopePractical architectureDirect communicationDocumented handover
More about how I workQuick answers
Before you send the first message.
You do not need a technical brief. A screen recording or a plain explanation of the current process is enough to start.
Can you automate a process that uses several different apps?+
Yes. The system can connect APIs, webhooks, databases, spreadsheets, inboxes, ecommerce platforms, and custom tools in one flow.
Will AI make decisions without control?+
Only where it makes sense. Approvals, confidence checks, validation rules, and human fallbacks can be built into every critical step.
Do I need to know exactly what to build?+
No. Start with the repetitive problem. I’ll help map the right automation and tell you honestly what should—and should not—be automated.
Free workflow consultation
What would you automate if the busywork disappeared?
Send me the messy process. I’ll map what can be automated, what should stay human, and the most practical way to build it.