Automation capabilities

From one repetitive task to an entire operating system.

HayaTech designs custom automation around the exact process you already use. Start with a bottleneck, a broken handoff, or an idea—the technical architecture comes after the business problem is clear.

What can be built

A broad automation toolkit, applied with focus.

The goal is not to use every tool. It is to assemble the smallest dependable system that solves the workflow end to end.

Custom AI agents

Purpose-built agents that understand context, use business tools, and act inside clear boundaries.

  • Lead qualification and routing
  • Knowledge-aware customer assistance
  • Research, summarisation, and decision support
  • Human approval and confidence fallbacks

n8n workflow automation

Reliable multi-step workflows that connect triggers, logic, actions, and recovery paths.

  • Branching logic, loops, and schedules
  • Retries, alerts, logging, and error handling
  • Database and spreadsheet operations
  • Cloud or self-hosted deployment support

WhatsApp, chat & voice

Conversational systems that help customers take action—not chatbots that only produce text.

  • Bookings, enquiries, and order flows
  • Lead capture and follow-up
  • Customer support triage
  • Conversation-to-CRM automation

Ecommerce automation

Operational flows for stores that need faster handoffs across orders, customers, inventory, and reporting.

  • Shopify order and fulfilment flows
  • Inventory and low-stock alerts
  • Review, support, and customer messaging
  • Product data and report automation

Document intelligence

Turn unstructured PDFs, emails, forms, and attachments into validated, usable business data.

  • Invoice and receipt extraction
  • Document classification and routing
  • Structured output for sheets or CRMs
  • Validation and exception queues

APIs & custom integrations

When there is no ready-made connector, I work directly with APIs, webhooks, and custom logic.

  • REST API and webhook connections
  • Authentication and data transformation
  • Internal tools and custom endpoints
  • Legacy-to-modern workflow bridges

Operations automation

Automate the repetitive coordination that slows down sales, finance, support, and internal teams.

  • CRM hygiene and pipeline updates
  • Email and inbox operations
  • Approvals, reminders, and escalations
  • Daily summaries and team reporting

Monitoring & improvement

Keep important automations observable, maintainable, and adaptable as the business changes.

  • Workflow health and failure alerts
  • Bug fixes and integration updates
  • Performance and cost optimisation
  • New steps, channels, and scale support

Can it be automated?

If your team follows steps, moves information, or repeats decisions—the answer is usually yes.

Even when the full process should not be automated, the repetitive parts around it often can be.

n8nOpenAIGeminiWhatsAppShopifyGmailGoogle SheetsGoogle DriveCalendarsCRMsSlackREST APIsWebhooksDatabases

STEP 1

A message, form, order, email, file, or schedule starts the process.

STEP 2

Rules or AI interpret the context and choose a bounded next step.

STEP 3

Apps are updated, responses are sent, and records stay in sync.

STEP 4

Exceptions pause, alert, or route to a human instead of failing silently.

STEP 5

Your team sees the outcome and stays in control of important decisions.

Not sure where to start?

Describe the manual process—not the technology you think you need.

A voice note, screen recording, or simple list of steps is enough for the first conversation.

Read common questions

Free workflow consultation

What would you automate if the busywork disappeared?

Send me the messy process. I’ll map what can be automated, what should stay human, and the most practical way to build it.